04/20/2018 by John MandelI-CAR® hosted an industry trends panel discussion at its 2018 Volunteer and Instructor Conference in San Antonio, Texas, that generated many valuable insights.
Moderated by Elise Quadrozzi, I-CAR’s Vice President, Education & Technical Services, the discussion addressed a variety of important trends impacting the collision repair industry, ranging from business performance and liability to customer satisfaction.
The panelists included:
- Patricia Harman, Editor-in-Chief of Claims
- David Kushma, Editor, Automotive News – Fixed Ops Journal
- Dan Risley, President & Executive Director, Automotive Service Association
- JillTuggle, Executive Director, Auto Body Association of Texas
To watch the industry trends panel discussion, click here.