About Alacrity Solutions (formerly Worley Claims Services)

At Alacrity Solutions, we are proud to serve as one of the largest independent providers of insurance claims management services in North America. We provide property, auto, casualty claims adjustment services and staffing solutions to national and regional insurance companies, as well as clients in the federal/state government sector.

In 2018, Alacrity Solutions acquired Audit Services (ASI), a recognized industry leader for vehicle and property estimate reviews. Comprised of highly trained claims professionals with years of field repair experience, our team has developed both proprietary databases and internal systems to offer the highest quality national file resolution programming.

With the ability to fully communicate assignment activity electronically, our management reporting ability is unmatched with customized and real-time reports available on virtually any data captured during the claims process. Our platform, short- and long-term, allows for more efficient communication, saves time and money, and creates an easier vendor / client relationship. Our team is structured to handle claims regionally and/or based on client-centric needs, enabling our staff to become more consistent with resources, specific guidelines, local laws and practices, as well as certain licensing restrictions.

Our full-suite of services includes estimate and desk review, diminished value review, photo estimating, total loss processing and settlement, business interruption review and subrogation demand review. We handle audit services on: automobiles, trucks, marine, heavy equipment, off road vehicles, tractors, trailers, recreational vehicles, homeowner's losses, personal property, commercial property, utility claims, municipality (public) losses, and specialty items.