Sustaining Partner

CSAA Insurance Group, a AAA Insurer, offers automobile, homeowners and other personal lines of insurance to AAA Members through AAA clubs in 23 states and the District of Columbia. Founded in 1914, the company has been rated “A” or better by A.M. Best for more than 90 years, and is one of the top personal lines property casualty insurance groups in the United States, according to the National Association of Insurance Commissioners. The company has been repeatedly named one of the 50 most community-minded companies in America by Points of Light.

To be certified in the company’s Green Repair Network™, auto repair facilities must meet or exceed program requirements, which include strict standards around emissions, pollutants, water and electricity usage, and the disposal of hazardous waste. This elite group of independent auto repair facilities are dedicated to reducing its overall impact on the environment to help improve the health and safety of their customers, communities and employees.

Another company program, the Premier Facility is reserved exclusively for auto body repair shops within the company’s Direct Repair Network. Premier Facilities exemplify an ongoing commitment to customer service and repair quality, including how quickly repairs are completed. Customer surveys are administered daily to determine if a shop’s performance satisfies Premier criteria. Of the shops within the company’s Direct Repair Network, no more than 15 percent will earn the Premier Facility designation.