SUSTAINING PARTNER
Dent Concepts was founded in 1998 as a Northeast regional PDR provider to insurance partners and automotive dealerships. Today, Dent Concepts has transformed into the leading international automotive restoration, repair and claims management services firm within our 50 states, Australia and Europe. Due to the enormous growth in the past two decades, we decided to form Nexterra as a parent company in January 2020. Under the Nexterra umbrella includes Dent Concepts, Dent Concepts International, DC Claims and Allied Overspray to service the Insurance, Automotive Dealer, OEM, Fleet, and Rideshare communities.
Though our brand has undergone immense changes from the early days of Dent Concepts to the sprawling reach of Nexterra, our charter and vision remains intact. More than ever before, our value is driven by scalable leading-edge technologies, methodologies, processes, sound executive leadership, and tenured teams and partners that include our robust international network of A+ technicians, appraisers, tire & wheel, rental, towing and collision repair alliances.
Mission Driven
→ Outpace the market by providing unique, timely APD services options for stand-alone, concierge, ala carte claims management and vehicle restoration to the insurance and automotive aftermarket industries.
→ Provide the premier omni-channel experience that drives customer (Policyholder) satisfaction, loyalty, and retention into the Amica claims eco-system.
→ Tailor each client solution-platform to streamline processes, SOPs that drive predictable member experience and LAE management outcomes.
→ Combine the most advanced, proven repair quality methodologies with the most robust network of loyal technicians and internal associates, to consistently and cost-effectively deliver peace of mind.
At Nexterra Solutions Group and Dent Concepts International, each day we continue to diligently and creatively serve both the Property-Casualty and Automotive Aftermarket communities in innovative ways, including our long term commitment to the I-CAR Sustaining Partner™ program.
It’s our keen ability to be nimble, coupled with a tight focus on innovative automotive restoration, repairs and claims management solutions that drive predictable outcomes ― many times when our partners and their coveted customers are most in need. Together, we help provide peace of mind.
Our multifaceted organization has a proven history of success, working with Insurance and Automotive industry leaders to deliver top quality vehicle restoration services and exceptional claims management solutions. Please visit us at www.nexterras.com or www.dentconcepts.com to learn more about us.
