Hands-On Skills Developmentā„¢ Event Policy

Hands-On Skills Development™ Event Policy 

Equipment & Facility Conditions:

On the day of the event, if the results of the Capability & Readiness Assessment performed by the I-CAR® Instructor deem the equipment or facility to be inadequate, then student training for that day will be canceled and the course fees will be forfeited. When required equipment and/or facility conditions are corrected, a new event may be requested and full course pricing will apply.

Facility Event Reschedule:

If an event reschedule is necessary, I-CAR must be notified at least 5 business days in advance or the full course fee will be forfeited. A new event will need to be requested for student(s) and the full course fee will apply. 

Student Reschedule and No Show:

For an event with 2 or more students, I-CAR must be notified at least 5 business day in advance if a student reschedule is necessary. If notification is not received or a student does not attend the event, the full course fee will be forfeited. A new event will need to be requested for student(s) and the full course fee will apply. If no students show up on the day of the event, all applicable fees will be forfeited.

I-CAR Event Reschedule:

If I-CAR has to reschedule the event, I-CAR will make every attempt to contact you as soon as possible once a reschedule has been deemed necessary. If the shop is unable to reschedule, a refund of the full course fees will be provided.

Hands-On Skills Development Payment Policy: 

Payment will be collected at the time event date is confirmed. Payment should be received within 3 business days of notice to pay. If payment is not received within 3 business days, a new event request must be submitted. 

If additional students are added to the event, payment must be made immediately or additional students may not be able to participate in the event.


By registering for and/or attending I-CAR training, you agree to the terms of our Hands-On Skills Development event and Privacy Policy.


For questions, call I-CARE™ Customer Support at 1.800.ICAR.USA (800.422.7872), Monday thru Friday from 7:00 a.m. to 6:00 p.m. CST.