CLICK TO READ!

2018 ISSUE 4



The era of advanced and new materials is here! Step up and embrace one of the boldest shifts reconfiguring the industry.

In this issue, you will find:

  • Materials Panel with Three Industry Experts
  • Insurance Implications of a Material World
  • Inside a Materials-Specific Training Course
  • Business Tools and Tips: Remaining Competitive in an Evolving Industry
  • What’s New at I-CAR
  • And Much More!

  Bonus Video Content


The Batmobile: CCS Alumni Stories

Tim Flattery and Ed Natividad discuss designing the Batmobile.



Three collision repair shop executives provide a real-world perspective on the value of I-CAR’s In-Shop Knowledge Assessment and its impact on technician training.

Jody Hall, Ph.D.
Steel Market Development Institute

Michael Hoke
Abaris Training Inc.

Doug Richman
Kaiser Aluminum

Q1 – Panelist introductions. What excites you the most about advanced materials and what are some things that keep you up at night?

Q2 – From your perspective, what are some of the driving factors, is this mostly CAFE related or are there a combination of factors?

Q3 – Is there another industry using advanced materials that we could maybe take a lesson from?

Q4 – At the end of the day, are today's advanced materials enhancing the integrity of the material structure?

Q5 – Do you think the automotive industry is working more collaboratively and upstream to design collision repair with these vehicles? And what can we learn from that?

Q6 – New and different materials certainly have implications, not only for repair, from the tools they require to, certainly, the training and repair guidelines. From what you've seen, do you think the industry's ready for these materials, everything form the damage appraiser through the technicians to owners?

Q7 – Not everybody embraces the advanced materials and not all those materials are created equal. What are some of the biggest myths regarding materials and their impact on the industry?

Q8 – If you were to look ahead five years from now, what do you envision relative to advanced materials and what do you think will be the next big trend?

Q9 – I-CAR is offering vehicle and technology specific training around today's complex vehicles. What are some other ways to strengthen our collective knowledge and solutions when it comes to new technologies?

Q10 – What's the biggest industry lesson, learning or takeaway when it comes to advanced materials?

Q11 – What's on the horizon? What's some of the buzz? Give us a spoiler alert for what we can expect?


Chris Evans
Property and Casualty Claims Consultant
State Farm Insurance

Chris received his technical and management training in the collision industry in 1982 attending collision technical schools in Ohio and Pennsylvania. He secured a career as a collision technician, and then a collision center manager in 1986 while attending College in the evenings. Chris joined State Farm in 1988 as a field claim adjuster in Ohio, and then was promoted to Property Claim Trainer in 1992. He then moved to State Farm'ss corporate offices in Bloomington, IL to work in Auto Claims Research, Learning and Development, and has held other various positions in Claims.

Chris is currently a Claim Consultant with consulting responsibilities for the western half of the United States.

Chris has served on I-CAR’s Board of Directors - Executive committee, is Chairman Emeritus to the Collision Repair Education Foundation and Committee Chair for Collision Industry Conference (CIC). Chris is a SkillsUSA Alumni and serves on the SkillsUSA National Collision Committee as well as serving on several estimating vendor advisory boards.

Chris has been married for 30 years and has three children.


Tim Flattery
Designer and Chair of the Entertainment Arts Department
Center for Creative Studies

Tim Flattery is a professional concept artist and illustrator that has worked in the film industry since 1988. His projects throughout his career include Back to the Future II, Saving Private Ryan, Men In Black, Terminator Salvation and many more. Tim is currently working as a concept artist at Marvel and Disney and also chairs the Entertainment Design department at Art Center College of Design.

Flattery is a multi-talented creative concept artist and designer with expertise in concept development, design and fabrication. In a career spanning more than two decades, he has worked on some of the biggest films for some of the most famous directors in the world. Among the number of highly anticipated projects he has worked on are, Captain America: Winter Soldier and 1952.

He has overseen the full-size construction of custom vehicles, which he designed for films such as the Fantasticar for Fantastic Four: Rise of the Silver Surfer, the Batmobile for Batman Forever, and the Amphibicopter and other vehicles for A.I. Artificial Intelligence. He has raised the creative bar with acclaimed design work on award-winning and blockbuster films, including The Hunger Games, The Incredible Hulk, Transformers, Pirates of the Caribbean: Dead Man's Chest, Spider-Man II, Saving Private Ryan, Men in Black and many others. Beyond his career as a concept artist and illustrator in the film industry, Flattery has done creative work for Walt Disney Imagineering and Chimera Design in the area of theme parks and resorts. He has also worked independently for Entertainment Arts, the EA Games Label and Spinmaster.

View Tim's Motion Picture Work
View Tim’s Film Credits


Jody Hall, Ph.D.
Vice President, Automotive Market
Steel Market Development Institute

Dr. Jody Hall is the vice president of the automotive market for the Steel Market Development Institute, where she is responsible for leadership of the Automotive Applications Council, a group of member steel producers, in automotive research, education and technology transfer activities. She also coordinates the steel input to the Auto/Steel Partnership (which has car company members including FCA US LLC, Ford Motor Company and General Motors Company), and other steel-related consortia.

Prior to joining SMDI, Dr. Hall spent more than 30 years with General Motors, with responsibilities ranging from research and development of new materials and manufacturing processes to solving current production problems. Most recently, she served as technical integration engineer for steel applications where she was responsible for new steel applications and specifications for stamped steel body components.

Dr. Hall has received numerous professional awards including: the University Of Michigan College Of Engineering Alumni Merit Award; the Auto/Steel Partnership Instrumental Change Award; the GM Die Engineering Services Award for Leadership; the USCAR Special Recognition Award for Outstanding Contributions and the GM Chairman's Honors Award.

She holds a Doctorate of Philosophy and Master of Science in materials science and engineering as well as a Bachelor of Science in materials & metallurgical engineering from the University of Michigan.


Michael Hoke
Abaris Training Inc.

Michael J. (Mike) Hoke has been the President and owner of Abaris Training Resources, Inc., since 1990. He formed a partnership with the founder of Abaris, William L. Murphy, in 1989, and became the sole owner after Mr. Murphy's passing in 1991.

He became involved with composite structures in the late 1960s, initially through the world of high performance European sailplanes.

He has been teaching composite material workshops since then, and has personally instructed thousands of students in advanced composite and related technologies.

Mike is a member of the Society for the Advancement of Material and Process Engineering (SAMPE) and the Society for Automotive Engineering (SAE). He is also a member of the Training Task Group of the Commercial Aircraft Composite Repair Committee (CACRC), which is a group co-sponsored by IATA, ATA and SAE.


Doug Richman
Retired Vice President of Engineering and Technology
Kaiser Aluminum

Doug Richman recently retired from Kaiser Aluminum where he served as vice president of engineering and technology. He joined Kaiser in their castings and forgings business unit in 1996 as vice president of engineering and general manager of casting and fabrication operations. He was appointed to his current corporate position in 2001. Prior to joining Kaiser, Doug served as vice president of automotive castings for Alcan Aluminum. His industry background also includes nearly 20 years of experience in development and design management at General Motors.

Doug has been a long-term member of the Executive Committee of the Aluminum Association's Aluminum Transportation Group (ATG) and currently serves as chairman of the ATG's Technical Committee. He also serves as co-chairman of the SAE Light Metals Committee.

Doug earned his bachelor's degree in mechanical engineering from the General Motors Institute and his MBA in finance and operations research from the University of Detroit. Additionally, Doug is a Registered Professional Engineer in the State of Michigan.


Jim Roach
Former Senior Vice President
American Honda Motor Company Inc.

Jim Roach, former Senior Vice President, American Honda Motor Company, spent 35 years with Honda before retiring five years ago. Jim's background includes managerial and executive roles in Auto Sales, Parts and Service Operations, Customer Service, Power Equipment, Dealer Relations, Export Fixed Operations, Corporate Risk and Automobile Technical Support Services. Jim also served as Director of the Honda Subsidiary, CALHAC, and as a Board member of AYES-Automotive Youth Education Systems.

He is currently the Immediate Past Chairman of the Not-For-Profit automotive organization, I-Car, and serves Mount Saint Mary's University in the capacity of Executive in Residence, MBA Program and Undergraduate Weekend and Evening College Faculty. Jim holds an MA from Mount Saint Mary's University and is a graduate of the Logistics Institute at Georgia Tech.