GM Training
The General Motors Collision Repair Network (CRN) requires facilities to obtain and maintain the I-CAR® Gold Class® designation. The I-CAR Gold Class designation ensures that professionals are trained to have the knowledge and skills required to provide customers with efficient, safe and high-quality collision repairs.
General Motors relies on I-CAR to make certain specific training programs available to collision repair technicians, as listed below. The programs listed below are the only training programs available through I-CAR that have been reviewed and approved by General Motors.
Image courtesy of GM.
GM Collision Repair Network (CRN)
For independent, MSO, and dealer collision repair network training.
Requires Gold Class as the base for all repair facilities.
For a body shop to have the ability to order Corvette C8 and Cadillac CT6 restricted structural parts, they must be an active member of GM CRN with the ICE Specialty level. Shops must have a minimum of two structural technicians complete the below courses.
Requires six (6) I-CAR online EV Courses, also included as a package.
In addition to Gold Class, BEV specialty requirements and Aluminum GMA (MIG) Welding must be completed for Fleet Specialty. For a body shop to have the ability to order BrightDrop restricted structural parts and to become a CRN Fleet active facility listing, the shop must complete Fleet Specialty Training.
- Minimum of one technician must meet the Fleet Specialty requirements.
GM Service Technical College (STC)
For dealer and dealer sublet collision repair training.
At least one technician must be identified in each of the following roles and achieve ProLevel 1, ProLevel 2, ProLevel 3, or Platinum. A technician may hold multiple roles. At least one technician per shop is also required to complete the BEV required courses (see package below).
Technicians must “Affiliate” as participating in the “GM Network” for I-CAR to transfer training records weekly. Affiliation instructions are included in the GM course catalog.
Windshield Repair and Replace
Properly performing fixed glass and windshield R&R (repair and replace) is important to a vehicle’s structural integrity. Continuing growth of GM’s training knowledge base, STC recommends technicians interested in fixed glass repair take Stationary Glass Removal and Installation.
This course will help technicians understand the role of stationary glass, explain methods for removing and installing windshields and recognize steps for preparing the glass and applying the adhesive.
In January 2023, GM released a position statement specific to windshield replacement. Please find all of GM’s position statements at GMParts.com.
Professional Development Program
The Professional Development Program™ (PDP) is role-relevant training and provides distinct training paths in industry-recognized Knowledge Areas. To earn Gold Class Recognition, businesses must achieve and maintain training across each of the major Collision Repair Roles: