Subaru requires facilities to obtain and maintain the I-CAR® Gold Class® designation. The I-CAR Gold Class designation ensures professionals are trained to have the knowledge and skills required to provide customers efficient, safe, and high-quality collision repairs.
Professional Development Program
The Professional Development Program™ (PDP) is role-relevant training and provides distinct training paths in industry-recognized Knowledge Areas. To earn Gold Class Recognition, businesses must achieve and maintain training across each of the major Collision Repair Roles:
- Non-Structural Technician
- Steel Structural Technician
- Refinish Technician
Individuals may not hold both administrative and technical roles, and any individual may hold a maximum of only 2 role reps within I-CAR Gold Class® recognition. In addition, the Collision Center agrees to have a dedicated Customer Service Representative, responsible for customer enquiries.
For more information on the Subaru Certified Collision Network, please email firstname.lastname@example.org or visit certifiedcollision.subaru.com.
Learn more about an In-Shop Knowledge Assessment here or call (844) 505-9557.
To manage your individual affiliation, please contact your assigned I-CAR Customer Care representative or call (800) 422-7872.