Subaru requires facilities to obtain and maintain the I-CAR® Gold Class® designation. The I-CAR Gold Class designation ensures professionals are trained to have the knowledge and skills required to provide customers efficient, safe, and high-quality collision repairs.
Professional Development ProgramThe Professional Development Program™ (PDP) is role-relevant training and provides distinct training paths in industry-recognized Knowledge Areas. To earn Gold Class Recognition, businesses must achieve and maintain training across each of the major Collision Repair Roles:
- Non-Structural Technician
- Steel Structural Technician
- Refinish Technician
Individuals may not hold both administrative and technical roles, and any individual may hold a maximum of only 2 role reps within I-CAR Gold Class recognition. In addition, the Collision Center agrees to have a dedicated Customer Service Representative, responsible for customer enquiries.
Additional Course RequirementsWith the launch of the new 2022 Subaru BRZ, three additional courses are required to be completed:
Aluminum Panel Repair
Aluminum Vehicle Overview
Glue Pull Repair (GPR)
The above online courses must be completed by the declared Structural or Non-Structural Technician as identified in the Subaru Certified Collision Network profile to fulfill the network requirement.
For more information on the Subaru Certified Collision Network, please email firstname.lastname@example.org or visit certifiedcollision.subaru.com.
Learn more about the all-inclusive Get to Gold Class package with an In-Shop Knowledge Assessment here or call (844) 505-9557.