CCC Information Services
Sustaining Partner

CCC ONE Total Repair Platform

Whether you manage a small or large collision center, the CCC ONE® Total Repair Platform can help you optimize cycle time, simplify operational management, and streamline your processes with a unified workflow platform. Plus, the CCC ONE Total Repair Platform is a modular solution. Start only with what you need, and expand as your business grows.

CCC® Estimating is the foundation of the Total Repair Platform. It is an innovative, fully hosted platform that connects you to the most insurers while allowing you to write estimates easier, faster, and with more accuracy — from your desk or right at the car. Unlike other stand-alone applications, CCC ONE allows you to add features as your business grows to provide you with a single platform where you can do all of your work in one place.

What is holding you back from being the most profitable shop you can be? Our shop management solution, CCC® Repair Workflow, gives shops the insights and tools they need to maximize efficiencies and streamline operations. A truly integrated solution, Repair Workflow is designed to support fully customized setups to meet the unique needs of your business.

Reports crafted to give you the insights to maximize your profits and streamline your processes make it possible for your shop to see insights like never before to make smarter, more informed decisions. Our Repair Workflow dashboard allows you to quickly view important KPI metrics; including, capture rate, cycle time, and track costs to improve your bottom line. You will also be able to delegate tasks within your shop to reign in your cycle times and track progress of repairs with customized reporting.

Both CCC Estimating and Repair Workflow include access to the largest network of parts suppliers, allowing you to purchase parts electronically with suppliers in your area.

Looking to provide an exceptional customer experience from start to finish? CCC® UpdatePlus sends appointment reminders and keeps your customers informed during the repair process with a series of friendly, personalized status updates sent via email or text message. After the repair is complete, customers receive a quick survey, which gives you valuable insight into their level of satisfaction. This customer feedback provides an opportunity to understand and improve your shop operations to ensure the highest levels of customer satisfaction.

In addition, CCC® Engage helps you build business by capturing customers via Carwise Appointment Scheduling and modernizes the repair facility lobby experience with a self-service check-in option.

With additional tools like CCC® Repair Methods that provide repair procedures when you need them, CCC® Checklists to standardize your operating procedures, and DRP solutions to help you manage your insurance carrier relationships, CCC ONE has everything you need to run your shop.

For more information, visit or call us at 1-877-208-6155.