Volvo Sustaining Partner

Overview

The Volvo Certified Collision Center Program is designed to ensure world-class collision repair is available to every Volvo owner. Our vehicles are changing rapidly, and our repair network must be ready to handle any Volvo efficiently and properly. That means promoting “fixed right the first time” results by empowering shops with the training, tools, and genuine parts required to work on Volvo vehicles.

Guaranteed Quality

To ensure quality and commitment to the Volvo brand, Certified Shops will undergo an annual assessment. Our dedicated collision field team will assist all shops through the audit process. Program requirements span several key areas, including training, tools, facilities, processes and parts usage. Refer to the program requirement handbook for more details.

Why Become A Volvo Certified Collision Center

Increased Volumes

• Positioned as the preferred repair facility for all Volvo body & paint
• Web presence on Tier 1 and Tier 3 sites
• Roadside Assistance support for certified shops
• Point-of-sale marketing materials

Increased Throughput

• Improve efficiency with access to Volvo repair information (VIDA)
• Reduce cycle time with genuine parts requirement
• Access to Volvo documentation to provide insurance companies

Improved CSI

• Perceived value to customers of a Volvo-sponsored body shop
• Lower cycle time improves customer satisfaction
• Genuine parts usage maintains vehicle quality