Special Edition


Special Edition

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Special Edition

The Even Better I-CAR Issue
The industry asked and I-CAR listened. This issue takes a look at I-CAR’s curriculum, program and system enhancements, including:
  • Driving the Conversation Panel: Voice of the Customer
  • The Even Better I-CAR: Before and After
  • Curriculum Enhancements
  • Updated Gold Class Requirements
  • Current Gold Class Shop Transition Plan
  • I-CAR.com and myI-CAR Enhancements

Experience as an ISAC Member

Importance of the ISAC Roles

Sweeping Changes to Programs Needed

Variables Driving the Need for Changes

Changes will Benefit the Industry

Additional Requirements for Training

Excitement on The Even Better I-CAR

Thoughts on Changes


Amber Alley
General Manager
Barsotti’s Body & Fender
  Amber Alley has held various positions over her 25-year-long career in the Collision Repair industry. Amber is currently the General Manager of Barsotti’s Body & Fender in San Rafael, California, a position she has held for over 15 years. Amber is very active in the industry as an I-CAR ISAC member, the treasurer for the Society of Collision Repair Specialists’ executive committee, and as a member of the Collision Industry Conference Insurer—Repairer Relations Committee. She has also participated on the Nissan Certified Collision Body Shop Advisory Board.

Tim Brown
1stCertified Collision Centers
  Tim Brown brings robust experience in the collision repair industry into his role as an I-CAR Industry Segment Advisory Council (ISAC) member. An alumnus of Fullerton College, Tim has been involved with I-CAR since 1987, and has been a training advocate at the numerous companies which he has owned and managed. Tim was the owner of Redlands Auto Body and Frame for over 12 years and of Highland Autobody for another 12+. Tim is currently the owner and managing partner of 1stCertified Collision Centers, where he oversees training, OEM certification, and acquisitions. 1stCertified Collision Centers has 8 locations in the greater Los Angeles area. 

Bill Condron
Fixed Operations Director
Sawgrass Ford
  Bill Condron brings a wide range of industry knowledge and expertise to his role as an ISAC. Bill started in the business in 1978 as a car prep, and quickly transitioned to a painter—a position he held for 18 years.  Bill has worked for Ford Motor Company for the majority of his career, and started at Sawgrass Ford in 1993. Bill joined management with Sawgrass Ford in 1995, and became the fixed operations director in 2014. For the last six years, he has enjoyed working with his son in the industry.
Bill has been an avid supporter of I-CAR for thirty years, beginning his I-CAR training in 1988, and working his way to platinum recognition. He is also ASE master tech certified. Bill has been an ISAC committee member since ISAC’s inception in 2011.

Mark Williams
Williams Auto Body
  Mark Williams is president of Williams Auto Body shop in Green Bay, WI. He is very active in his community, serving on the Ashwaubenon School Board for 26 years, and as a Village Trustee for 12 years. Mr. Williams also serves as an advisory member for several community boards: Einstein Project (STEM) Executive Board, NWTC Automotive Repair Advisory Board, the state of Wisconsin Auto Technician Association as Vice President, and I-CAR’s ISAC Board.

Nick Notte
Sales Team Lead
  Notte leads the I-CAR® sales team in developing and implementing strategic initiatives that drive the organization’s growth. His career spans more than 30 years and various providers across the collision repair industry.

Notte has served on several boards, most notably, the Inter-Industry Conference for Collision Auto Repair (I-CAR) board of directors and is currently a past chairman of the board of directors of the organization, the board of directors as President and Chairman of the National Auto Body Council (NABC), was a member of the executive committee (Vice Chairman) of the Collision Repair Education Foundation (CREF) board of trustees and sat on the board of trustees of the Collision Industry Foundation (CIF).

Notte holds a Bachelor of Science degree in Accounting from Bentley College located in Waltham, Massachusetts.